Shipping policy

Shipping & Delivery Policy

At Vittorio House, we are dedicated to delivering our premium clothing, footwear, and accessories to our global clientele with maximum safety, transparency, and care. All shipments are fully tracked and insured from our international logistics centers directly to your doorstep.

Fulfillment & Processing:
Orders are verified, processed, and prepared for dispatch within 1–3 business days from the date of purchase. Once your package is handed over to the international shipping line, you will immediately receive a shipping confirmation email containing your tracking number and a link to monitor your delivery status.

Shipping Methods & Delivery Windows:
To provide full flexibility, we offer two main shipping options at checkout. Please note that delivery windows are calculated in business days (excluding weekends and holidays) and depend on your country of residence:

- Standard Shipping: 
Our dependable standard shipping method utilizes trusted international logistics lines (collaborating with local postal carriers such as USPS upon domestic arrival). 
  • United States & Canada: 7–14 business days
  • United Kingdom & Western Europe: 8–15 business days
  • Australia & New Zealand: 8–15 business days
  • Rest of the World: 10–18 business days

- Priority Shipping (Available at Checkout):
For faster handling and transit, you may select our Priority/Express Shipping option at checkout for an additional fee. This accelerates processing in our fulfillment hubs and utilizes priority international direct routes, compressing the delivery window down to the fastest possible timeline for your specific region.

Please note that international transit windows are estimates and can occasionally be subject to minor delays due to local customs clearance protocols, flight schedules, or uncontrollable weather factors. 

Shipping FAQ

Is shipping included in the prices?
Yes free shipping on all orders.

How do I change my delivery address?
If you realize you need to change your delivery address, please contact our Customer Service team immediately at info@vittoriohouse.com. Please note that once an order has been officially processed and dispatched from our fulfillment center, we are mechanically unable to alter the destination address.

How do I cancel an order?
To cancel an order, please email us immediately at info@vittoriohouse.com. Cancellations can only be processed before the item has been shipped. Once your package is in transit, the order cannot be canceled, but you may initiate a standard size exchange or return upon receiving the merchandise as per our Return Policy.